NOW Finance Reveals Ad Fraud Impact on Google Ads ROI with TrafficGuard

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NOW Finance is a leading non-bank lender that has revolutionised the way individuals access personal loans. They were curious as to whether ad fraud and invalid traffic were an issue, so they brought TrafficGuard on board to investigate, to see if ad fraud was impacting their Google Ads ROI with inflated metrics.

NOW Finance were running multiple Google ads campaigns to drive interest in their loans. As a financial services company, there are three main threats to them from invalid traffic:

1) Bots that generate fraudulent traffic, inflate ad impressions, and skew campaign performance metrics

2) Hugely wasted ad budget due to the industry’s expensive PPC keywords

3) Repeat clicks from returning users who inadvertently drive up acquisition costs and lower customer lifetime value

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Solution

Looking to safeguard their advertising campaigns against fraudulent activity and invalid traffic, NOW Finance turned to TrafficGuard's protection and verification platform. It is crucial to tackle invalid traffic as early as possible. With TrafficGuard's PPC solution, NOW Finance were able to prevent invalid traffic in real-time at the click level, so the budget was not being lost but was reinvested in real time to ensure positive business outcomes through increased reach and lower cost per conversion.

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Results

• 96% reduction in IVT spend rate (5.6% in the detection was reduced to 0.2% in the 1st month) 
• Bot traffic reduced to just 0.2% (down from 7.2%) 
• Engagement delivering no incremental value was reduced from 0.4% to 0.04%

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Outcomes

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Incremental conversions opportunity

‍In just the first month, TrafficGuard’s real-time IVT prevention resulted in budgets being automatically reinvested in quality traffic, increasing NOW Finance’s loan application conversions by 11% and resulting in a reduced cost of acquisition from the search channel.

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Data & insights‍

Thanks to TrafficGuard, NOW Finance  gained a whole new level of insight into their Google ads campaigns. With detailed data at their fingertips, NOW Finance were able to pinpoint where their fraudulent activity was coming from and optimise accordingly.  In a world where every marketing dollar counts, this level of precision and optimisation is crucial to staying ahead of the competition.

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